Superchat automates your business messaging. AI agents handle inquiries across all channels seamlessly. Connect WhatsApp Business, Instagram, Facebook, Live Chat and more to automate workflows, nurture leads, increase sales and revolutionize customer support.
Superchat's Product Hunt launch received overwhelmingly positive feedback, with many congratulating the team and expressing excitement about the platform's potential to streamline customer communication across multiple channels like WhatsApp, Instagram, and Telegram. Users highlighted the unified inbox, AI-powered automation, and intuitive visual workflow designer as game-changers for SMBs and marketing teams. Several users inquired about specific features like chatbot functionality, API integration, AI agent capabilities, data security, and integration with platforms like LINE/WeChat. The impact of Superchat on WhatsApp marketing and its ability to save time and resources was also praised.
Users expressed concerns about integration capabilities, especially regarding LINE, WeChat, and WhatsApp message limits. There are questions about AI complexity, customization options, and the ability to achieve desired functionality. Data security and privacy guarantees are also requested. Users want to know how the AI manages different brand voices, and some are interested in in-app translation and language-sensitive chatbots.