01 Jul 2025
Food & Drink

App that can be used in restaurants for ordering so that the ...

...restaurants can work without waiters

Confidence
Engagement
Net use signal
Net buy signal

Idea type: Competitive Terrain

While there's clear interest in your idea, the market is saturated with similar offerings. To succeed, your product needs to stand out by offering something unique that competitors aren't providing. The challenge here isn’t whether there’s demand, but how you can capture attention and keep it.

Should You Build It?

Not before thinking deeply about differentiation.


Your are here

Your idea for a restaurant ordering app places you in a highly competitive market, with at least 9 similar products already out there. The good news is these types of products generally get pretty good engagement, averaging 7 comments per launch. However, it's worth noting that most of these products do not generate positive use or buy signals from users. This means while people are interested in the concept, converting that interest into actual usage and willingness to pay is a challenge. Given this competitive landscape, your app needs a strong differentiator to stand out and capture market share. You're not alone, but you'll need to fight for attention.

Recommendations

  1. Begin with an in-depth competitive analysis. Identify the strengths and weaknesses of existing restaurant ordering apps. Focus on understanding user reviews and feedback for apps like Per Diem and Dinesto to uncover unmet needs and pain points. Prioritize features that directly address these gaps to differentiate your offering.
  2. Concentrate on a niche market segment within the restaurant industry, such as local cafes, family-owned diners, or specific cuisine types. Tailor your app's features and marketing to meet the specific needs of this niche. This targeted approach can help you gain a foothold in the market before expanding to a broader audience.
  3. Develop a unique value proposition that goes beyond basic ordering functionality. Consider incorporating features like loyalty programs, personalized recommendations, or seamless integration with restaurant inventory management systems. Explore offering commission-free options to attract restaurants concerned about high third-party platform fees, addressing a key criticism of existing platforms.
  4. Prioritize user experience (UX) and user interface (UI) design. Ensure your app is intuitive, easy to navigate, and visually appealing. Focus on creating a smooth ordering process that minimizes friction for both customers and restaurant staff. Since Per Diem was praised for its simple UI, make sure yours is just as easy to use.
  5. Implement a robust feedback mechanism to gather user insights and iterate quickly. Actively solicit feedback from restaurants and customers during the early stages of development. Use this feedback to refine your app's features and address any usability issues. Since full backend integration is crucial, make sure that this is implemented with easy onboarding.
  6. Craft a compelling marketing strategy that highlights your app's unique value proposition. Focus on building brand awareness and generating excitement among your target audience. Utilize social media, content marketing, and partnerships with local restaurants to promote your app. Clearly communicate the benefits for both restaurants and customers over traditional ordering methods or existing platforms.
  7. Offer comprehensive support and training to restaurants adopting your app. Provide clear documentation, tutorials, and responsive customer support to help restaurants onboard and use your app effectively. Consider offering on-site training sessions to ensure a smooth transition.

Questions

  1. Given the existing solutions like Per Diem and Dinesto, what specific features or functionalities will your app offer that are significantly better or unique, addressing the criticisms and suggestions made by users of similar products?
  2. How will you ensure the app's cost-effectiveness for restaurants, especially considering concerns about high commissions charged by existing delivery platforms, and what pricing model will you adopt to address these concerns?
  3. What is your go-to-market strategy for acquiring restaurants and users, and how will you overcome the challenge of convincing restaurants to switch from existing ordering systems or third-party delivery platforms?

Your are here

Your idea for a restaurant ordering app places you in a highly competitive market, with at least 9 similar products already out there. The good news is these types of products generally get pretty good engagement, averaging 7 comments per launch. However, it's worth noting that most of these products do not generate positive use or buy signals from users. This means while people are interested in the concept, converting that interest into actual usage and willingness to pay is a challenge. Given this competitive landscape, your app needs a strong differentiator to stand out and capture market share. You're not alone, but you'll need to fight for attention.

Recommendations

  1. Begin with an in-depth competitive analysis. Identify the strengths and weaknesses of existing restaurant ordering apps. Focus on understanding user reviews and feedback for apps like Per Diem and Dinesto to uncover unmet needs and pain points. Prioritize features that directly address these gaps to differentiate your offering.
  2. Concentrate on a niche market segment within the restaurant industry, such as local cafes, family-owned diners, or specific cuisine types. Tailor your app's features and marketing to meet the specific needs of this niche. This targeted approach can help you gain a foothold in the market before expanding to a broader audience.
  3. Develop a unique value proposition that goes beyond basic ordering functionality. Consider incorporating features like loyalty programs, personalized recommendations, or seamless integration with restaurant inventory management systems. Explore offering commission-free options to attract restaurants concerned about high third-party platform fees, addressing a key criticism of existing platforms.
  4. Prioritize user experience (UX) and user interface (UI) design. Ensure your app is intuitive, easy to navigate, and visually appealing. Focus on creating a smooth ordering process that minimizes friction for both customers and restaurant staff. Since Per Diem was praised for its simple UI, make sure yours is just as easy to use.
  5. Implement a robust feedback mechanism to gather user insights and iterate quickly. Actively solicit feedback from restaurants and customers during the early stages of development. Use this feedback to refine your app's features and address any usability issues. Since full backend integration is crucial, make sure that this is implemented with easy onboarding.
  6. Craft a compelling marketing strategy that highlights your app's unique value proposition. Focus on building brand awareness and generating excitement among your target audience. Utilize social media, content marketing, and partnerships with local restaurants to promote your app. Clearly communicate the benefits for both restaurants and customers over traditional ordering methods or existing platforms.
  7. Offer comprehensive support and training to restaurants adopting your app. Provide clear documentation, tutorials, and responsive customer support to help restaurants onboard and use your app effectively. Consider offering on-site training sessions to ensure a smooth transition.

Questions

  1. Given the existing solutions like Per Diem and Dinesto, what specific features or functionalities will your app offer that are significantly better or unique, addressing the criticisms and suggestions made by users of similar products?
  2. How will you ensure the app's cost-effectiveness for restaurants, especially considering concerns about high commissions charged by existing delivery platforms, and what pricing model will you adopt to address these concerns?
  3. What is your go-to-market strategy for acquiring restaurants and users, and how will you overcome the challenge of convincing restaurants to switch from existing ordering systems or third-party delivery platforms?

  • Confidence: High
    • Number of similar products: 9
  • Engagement: Medium
    • Average number of comments: 7
  • Net use signal: 8.1%
    • Positive use signal: 8.1%
    • Negative use signal: 0.0%
  • Net buy signal: 1.3%
    • Positive buy signal: 1.3%
    • Negative buy signal: 0.0%

This chart summarizes all the similar products we found for your idea in a single plot.

The x-axis represents the overall feedback each product received. This is calculated from the net use and buy signals that were expressed in the comments. The maximum is +1, which means all comments (across all similar products) were positive, expressed a willingness to use & buy said product. The minimum is -1 and it means the exact opposite.

The y-axis captures the strength of the signal, i.e. how many people commented and how does this rank against other products in this category. The maximum is +1, which means these products were the most liked, upvoted and talked about launches recently. The minimum is 0, meaning zero engagement or feedback was received.

The sizes of the product dots are determined by the relevance to your idea, where 10 is the maximum.

Your idea is the big blueish dot, which should lie somewhere in the polygon defined by these products. It can be off-center because we use custom weighting to summarize these metrics.

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Per Diem makes it easy for restaurants and cafes that use Square to launch their own mobile app. Customers can place orders, track rewards, get delivery, and more. Oh, and no commission fees.

Per Diem's Product Hunt launch received overwhelmingly positive feedback, with many users congratulating the team on the launch and praising the product's simple UI, awesome look and feel, ease of customization, and usefulness for local businesses. Users highlighted its Square Loyalty integration, easy payment, and commission-free model as significant advantages. Several commenters expressed excitement for Per Diem's impact on mobile ordering, personalized experiences, and direct consumer reach, while one restaurant owner confirmed the product addresses a critical need. Suggestions included listing all restaurants like Swiggy/Zomato.

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