Nomad Insurance 2.0 - Built by nomads for nomads
Our global travel medical insurance is now available worldwide to cover you on all of your adventures, big or small. Featuring a streamlined claims process for 84% faster claims submissions and payouts. Optional add-on: adventure sports and electronics theft
Nomad Insurance 2.0 by SafetyWing is receiving positive feedback for its faster claims process and adventure sports add-on, addressing key pain points for digital nomads. Users appreciate the improved claims experience and new coverage options. Many commend SafetyWing's mission, culture, and design. Concerns include pricing transparency, UI issues during signup, clarity on coverage specifics (e.g., electronics theft, motorbiking), and comparisons to competitors. Some suggest a quick guide or video for the new claims process. A few users expressed negative experiences. Overall, the update is seen as a game-changer and a solid option for hassle-free global coverage.
Users criticize the product for UI issues, signup errors, and a lack of pricing transparency. There are concerns about unclear insurance coverage definitions (particularly for motorbiking), vague speed claims, and hidden costs. The claims/refund process is often slow, and customer service receives complaints. Some find the focus on speed odd and question the value proposition, especially with premium increases. Competitors offer similar improvements, and users desire more comprehensive coverage options (extreme sports, remote health) and clarity on exclusions. Pandemic coverage is lacking, and multi-trip discounts are requested.